@Mike-Orland

Hi

In addition to @Former user comment, no video can result from an incorrect setting within the program, a third party plugin being necessary or a hardware compatibility issue.

What is the computer specification, and Windows version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a laptop. 

I would suggest you put this information in your profile signature.

John EB
Forum Moderator

Here is my mediainfo text file:

C:\Users\mikes\Desktop\New folder\Lexar\alaska vacation_8D341FC9.MP4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/avc1)
File size                                : 1.25 GiB
Duration                                 : 8 min 2 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 22.3 Mb/s
Encoded date                             : UTC 2023-03-19 04:19:02
Tagged date                              : UTC 2023-03-19 04:19:02

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Format settings, GOP                     : M=3, N=30
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 8 min 2 s
Bit rate mode                            : Variable
Bit rate                                 : 22.1 Mb/s
Maximum bit rate                         : 26.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.356
Stream size                              : 1.24 GiB (99%)
Language                                 : English
Encoded date                             : UTC 2023-03-19 04:19:02
Tagged date                              : UTC 2023-03-19 04:19:02
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 8 min 1 s
Bit rate mode                            : Variable
Bit rate                                 : 160 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 9.19 MiB (1%)
Language                                 : English
Encoded date                             : UTC 2023-03-19 04:19:02
Tagged date                              : UTC 2023-03-19 04:19:02

General
Complete name                            : C:\Users\mikes\Desktop\New folder\Lexar\alaska vacation_8D341FC9_mp4.HDP
File size                                : 2.47 KiB

My video card is Nvidia GeForce GTX 660TI. I don't know if this is the problem. I am able to create a movie file using Movie Studio 17. Not Movie Studio 2023. I loaded MS 2023 on my other computer with Windows 11 and was able to create the file I wanted. But, I want to create the movies on my Windows 10 machine. It has 64gb ram and I have never had a problem before today when I loaded the new program.

@Mike-Orland

Mike, go into File>Settings>Program...

On the Device Options tab, set the three Hardware Acceleration dropdowns to CPU. Magix won't use older graphics cards (and unfortunately just spits the dummy instead of gracefully backpedalling to a lower configuration, not even providing the user with a explanatory message).

@Mike-Orland

Hi

The GTX 660 Ti is part of the problem.

If you have a AMD processor then in the Program settings, Device options tab, Import, Processing and Export options set them all to CPU.

If you have an Intel processor and the first digit, after the hyphen in the model number, is 5 or higher and the 3 options mentioned above off the option of using the integrated GPU, try setting the options to this. If that does not work then set the 3 options to CPU.

Note without hardware acceleration from a suitable graphics card eg a GTX 1060 or better, or Intel HD 630 or better, the performance of the program may give rise to stutter on playback of the timeline depending on effects used.

If you experience this:

• Turn on Create proxy files in the project settings - this will create lower resolution versions of the video to reduce load on the processor, though take up more disc space, to give a smoother playback in the program - the original video is used when exporting
   
• Ensure the Lightning symbol bottom right of the Preview monitor is turned on (blue).

HTH

John EB
Forum Moderator

I changed the settings to CPU and I am now able to see the video. I am running Intel I7-3930, 3.2 GHz. If I get a new video card do you think everything will be okay if I change the setting back to the graphics card? Or is the computer too old. I was able to play the demo file before changing the setting and it worked fine.

Thanks for your help.

@Mike-Orland Hi, glad you got it working, 👍 That CPU is quite old but to be able to say whether your PC is too old you'd need to share full specs, motherboard, type of RAM, as much detail as poss, you could just upgrade the GPU but sometimes it is better just to start afresh with a new PC, It depends on how much money you want to spend & how accessible another GPU is, Could you get hold of a better card & try it out?

@Mike-Orland

Hi

. . . .  If I get a new video card do you think everything will be okay if I change the setting back to the graphics card . . . .

As @Former user has commented your system specs are necessary.

I doubt the motherboard has the correct socket, ie a PCI-Express 3.0 x16, to accept for example the absolute minimum of a GTX 1050, and preferably better, graphics card.

Assuming the Intel processor is the i7-3930K, it has no integrated GPU, and does not support PCI-Express 3.0

HTH

John EB

@Mike-Orland

Mike, I had a similar issue, with my old machine (which I still use). I bought a 1050 for a giggle, put it in and it didn't work. JohnEB helped me but I suspect it was an incompatibility with the PCIe bus system, so I gave up. I've kept it for my future new machine. That said, if you do decide to get a new computer, the 1050 is old tech so don't buy one in anticipation; get a better one.

You will be able to keep working (nothing has changed, performance-wise, compared to your last version, if it can't use the GPU). If you're using HD clips, just set up to use Proxy files, as JohnEB says above. When you create a new movie, hit E, then tick the "Automatically create proxy files" box.