I am trying to import from an external hard drive but the device does not show up in the pull down when I select "Import". It just shows "no external device selected". The external hard drive shows up without a problem in the file manager format. I don't want to just use the import from a file feature, as I do not keep the external hard drive connected all the time. This is why I want to import. How can I get it to appear in the drop down?
I am using a standard Dell laptop with Windows 10 with a Seagate USB external drive.