Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there.

It's nearly time for my trial to run out and for me to buy the software, which I'm basically happy to do - I just want to check this isn't going to be a huge problem going forward.

I've tried to install the 32-bit version, and whenever I try to run it I just get an error message:
"The program could not be started. It's possible that the installation folder is damaged.

Reinstalling the program could remedy the problem.
If the error occurs again, please contact support.

Error code: -1"

I've reinstalled it, and that hasn't changed it. Anyone have experience with this? It's starting to feel like they've put barriers up to stop me using this software whichever way I try, but I've been using it for so long now and not found anything else that does the specific one or two things I want to do with it, so I can't just give up!

@dave-b3271 Maybe your Antivirus or Firewall blocks it?

@dave-b3271 Maybe your Antivirus or Firewall blocks it?

If so, I don't know enough to find out or stop it. Any tips?

Edit: I said that after twenty minutes trying everything I could think of, I didn't just give up straight away :)

@dave-b3271 The easiest way might be, to simply right click on the program icon and then select to run the program as administrator.

Regarding the Firewall/Antivirus, I don't know what you use. I don't have anything special, only Windows Defender, which I can simply disable temporarily via the Windows settings.

@dave-b3271 The easiest way might be, to simply right click on the program icon and then select to run the program as administrator.

Regarding the Firewall/Antivirus, I don't know what you use. I don't have anything special, only Windows Defender, which I can simply disable temporarily via the Windows settings.

Same. Alas, neither of those things worked. Thanks though, definitely worth a shot.

Trying to get to grips with Audio Cleaning Lab 4 coming from CoolEdit Pro 2.1 (yes, THAT old) I am coming across the same problems as the OP.

FWIW I get the "Error while writing noise sample file" when trying to change the "Noise Sample" using the demo file "Demo_Denoiser.VIP". It defaults to "50 Hz bright 1" but that error leaps up if I try changing to, say, "50 Hz bright 2". Or, in fact, any of the default samples I have just tried :(

@Clifford-Bowman You can find the unsatisfying answer in my first comment.

@Clifford-Bowman

Hi,

By all means, please raise a ticket with Magix.

Over 2000 views showing some of the bugs and still Magix does nothing:

The 101 error is still annoying.

John CB

@Clifford-Bowman You can find the unsatisfying answer in my first comment.

Thanks. I'm a little deflated that they seem to care so little. I guess I'm going to have to take a look fir the 32 bit version.

@Clifford-Bowman

Hi,

By all means, please raise a ticket with Magix.

Over 2000 views showing some of the bugs and still Magix does nothing:

The 101 error is still annoying.

John CB

Thanks John. I rather like your video - it reminds me of the kind of reports I tend to make in the hopes of at least official response, and ideally a fix (note that I am aware that "a fix" is superior to "a resolution"). That they are not actively engaging suggests I should be seeking a refund :(

Cliff

@dave-b3271 

Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there.

Alas, while this may be true it's hard to find when, on running the program, I get the error:

The program could not be started. It's possible that the installation folder is damaged.

Reinstalling the program could remedy the problem.

If the error occurs again, please contact support.

Error code: -1

I'm starting to lose my patience with this program :(

Cheers,

Cliff

@Clifford-Bowman Do you use antivirus or firewall software or only Windows Defender?