Comments

rraud wrote on 3/23/2022, 10:34 AM

Which version, build of Sound Forge, file types and other details that are needed to help you.. see Read the 'Sticky' at the head for the main Sound Forge forum page.

That said, have you tried resetting Sound Forge and clearing the cache. 'File> "Reset all preferences and clear cached data"
(if SF will not launch or crashes before the File menu is available, hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the reset dialog)

btw, welcome to the Magix Sound Forge users community @Steven-White.

Steven-White wrote on 3/23/2022, 7:38 PM

Magix Sound Forge Audio Cleaning Lab 4 26.0.0.23 (DP3) Unicode. I did a complete uninstall and reinstall, and the problem reappears only after I start the "DeNoiser". It appears that DeNoiser can't "import file type 101" which it needs to do.

rraud wrote on 3/24/2022, 9:53 AM

I am not very familiar with Cleaning Lab, if it does not have the "File> Reset" menu item, hold down the 'Ctrl+Shift' keys, whilst launching CL. Most Magix apps have the same reset procedure access.
Reinstalling does not totally reset the app, Try uninstalling again, but use a third-party uninstaller like Revo Uninstall, that can remove left-over registry entries and other pertinent data the OS uninstall leaves behind, which in usually the root of recurring issues.
Revo Uninstall has a pro and freeware versions. The free version is adequate in most cases,

If the above does not work, request support at the top of the page.

By the way, there is a forum specific to 'Cleaning Lab' and have moved the topic to the pertinent forum.

rraud, forums moderator.

Steven-White wrote on 3/24/2022, 10:54 AM

Thanks for following up. Yes, I did use the Revo program to uninstall. I really like the cleaning lab program, especially for the denoiser which really helps when working with old cassettes. I hope some solution can be found to the "file type 101" glitch. I see I'm not the only one experiencing it.

osihans wrote on 1/4/2023, 7:37 AM

When installing, I saw : audiovis.dll - not downloaded (I think, it disappeared fast) Then error while writing noise sample file. After that: import for file type 101 is not possible.

When I use denoiser (remove weak rumble) I can hear it is going wrong.
Now I use Audio Cleaning Lab 4. In Lab 3 I did not have this problem.

SP. wrote on 1/4/2023, 8:38 AM

@osihans It's a bug in the 64 bit version. It should work fine in the 32 bit version.

osihans wrote on 1/4/2023, 9:49 AM

I hope for an update. Otherwise I have to install 32 bit on 64 system. That feels very wrong. I pay for a good working programm.

johnebaker wrote on 1/4/2023, 4:29 PM

@osihans

Hi

. . . . Otherwise I have to install 32 bit on 64 system. That feels very wrong . . . .

It may feel wrong, however 32 bit Windows programs will run just as well on a 64 bit Windows operating system.

John EB
Froum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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Steven-White wrote on 1/16/2023, 2:19 PM

Is there a link for the 32 bit version? Will the plugins that came with Audio Cleaning lab (AUDIO PLUGIN UNION - wizardFX Suite) work with a 32 bit version?

browj2 wrote on 1/16/2023, 3:05 PM

Hi,

I hope that everyone has raised a ticket on this. Magix works by the number of tickets raised on a problem and this is a problem.

To go along with it, has anyone checked the interface with SpectraLayers Elements? The playback marker in the interface does not work with the playback marker in SFACL4. Pressing on play causes the playback marker in spectralayers to jump, then it doesn't move. Can anyone confirm this?

SpectraLayers standalone works fine.

Also, SFACL4 does not work as the External Audio Editor for the video programs Movie Studio/Video Pro X - the wave file does not show up in SFACL4. It does, however, work with Music Maker 2023. Can anyone confirm this?

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2024 with MM2023 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

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