Comments

emmrecs wrote on 2/23/2021, 10:35 AM

@yonatan-lilo

Welcome to the Magix user to user forums.

Which type of account are you referring to, a user account or a forum account? If you have a forum account you no longer wish to use, simply click on your forum avatar (top right of any forum page) choose My Profile, go to Settings and find the option to "Delete Account".

You would normally only have a user account (with Magix) if you have previously purchased something from their product range. So, have you previously purchased a software item and now no longer have it or use it, or...? I do not think there is any way for you to delete such an account.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

yonatan-lilo wrote on 2/23/2021, 10:52 AM

I meant that I want to delete my user account if it is possible

emmrecs wrote on 2/23/2021, 1:21 PM

@yonatan-lilo

The only suggestion I can make is that you email infoservice@magix.net and explain what you want to do.

I admit I am curious as to why you feel it is necessary to delete your account?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

yonatan-lilo wrote on 2/23/2021, 4:25 PM

nevermind, thanks anyway.