I purchased Music Maker 2021 via Ashampoo and it does not work?

mick-curry wrote on 10/25/2021, 8:20 AM

I tried to play the demo and it does not work. The red line starts to move but stops after 1 second. If I press play again, it does the same for another second then stops? No sound is heard? I am using a 2 month old Dell tabletop computer with Windows 10? I have loaded the licence number and it was accepted. Please help.

Comments

SP. wrote on 10/25/2021, 9:06 AM

@mick-curry Please configure the audio driver in the program settings. Direct Sound should work fine for playback. If you want to use ASIO, which is necessary if you want to hear anything while you are playing with a keyboard, you need to configure all inputs and outputs by clicking on the "Advanced..." button. If your outputs are not activated the playback stops like you described.

If you have selected the Magix Low Latency driver inside the program settings in Music Maker you will not have any sound outside of Music Maker because this driver requires exclusive access to your sound hardware. You should get your sound back after closing Music Maker or after doing a clean reboot of your computer. You can get around this issue by using another ASIO driver like the FL Studio ASIO driver. Just install the free FL Studio demo and then select FL Studio ASIO in the Music Maker audio settings. The Steinberg ASIO driver may also work fine if you install the free Steinberg Wavelab demo.

mick-curry wrote on 10/25/2021, 3:40 PM

SP, Thank you very, very much. I tried your suggestions and it worked - at least so far. I will try more over the coming days to get a better understanding. But without your support I was scratching my head.

You are a star, thanks again.

Mick