I provide wrong email on purchase

MarciaL-Silva wrote on 8/2/2022, 9:20 AM

I bought the application a few weeks ago, but I put the wrong email.
I registered again, but I don't know how to link my purchase to my profile; I'm sending the evidence that I put the wrong email Removed by Moderator; it should be Removed by Moderator.
Can you help me, please?
The purchase number I got was Removed by Moderator

Regards

Marcia

Comments

emmrecs wrote on 8/2/2022, 10:23 AM

@MarciaL-Silva

Welcome to the Magix user to user forums, so not a contact for any Magix staff and, since this is a public forum you should never post here any confidential data, like your email address or order number. Hence I have edited your post.

Please email infoserivce@magix.net with full details of your order, along with the correct and incorrect email addresses and ask that they amend your customer account details.

Your Magix account can be accessed here. I assume it has the correct email address? If not, log in with the incorrect address, go to User data and correct it there.

HTH

Jeff
Forum Moderator

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