I need myto download my registered software installation packages?

joeobryan wrote on 6/14/2013, 1:48 PM

My last couple of software purchases...music, video and graphics...were accomplished via credit card and online download...probably within the past 18 months. 

Now, my old PC has crashed...and my new PC needs to repeat those downloads of my registered packages.

How can I get those installation packages?

Thanks.  Joe.

Comments

johnebaker wrote on 6/14/2013, 4:42 PM

Hi Joe

Browse to the Magix website, top right of the home page you will see My Account - click this and login using the email address and password you used to register the software.

From your account page select My products - you will see download links and your serial numbers.

HTH

John

Last changed by johnebaker on 6/14/2013, 4:42 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

joeobryan wrote on 6/17/2013, 9:45 AM

Thanks for the suggestion...but!

When I log in to my account and go to "Downloads"...I see my software purchases listed...but no serial numbers are displayed. 

I see 4 "patch" files for my software, but these are indeed patches.  When I try to run them on my machine they immediately detect the absence of any current or existing installations of Magix software...and the support package tells me it needs to find them before it will update...then it terminates.

Lastly, one of the "bonus" packages that I rec'd with my Movie Studio, was the XARA drawing package, which I've really enjoyed.  But, it's not listed on my registered products manifest, at all.

So, I say again...one more time...Please help!

How can I recover my Magix products.