Hi, I just bough a Vegas pro 20 via your website, however after that I got a email about my cdkey and download link
how when "SOUND FORGE Audio Studio 16" part, I can only get this
You can download the program here: https://bit.ly/3Sf0e5H
but even I go to this link and register a account and enter my cdkey in email
I got "Serial not valid for this promotion" error, and I can't download my Boris FX Primatte Studio 2021.5
Please help
Thank you so much
@Gary-Akimoto Your Vegas Serial number and Sound Forge serial number will not work for Boris FX. Maybe you just use the wrong number? Have you checked your order confirmation thoroughly for all serial numbers?
You can also contact sales support at infoservice@magix.net and ask them for advice.
@Gary-Akimoto Your Vegas Serial number and Sound Forge serial number will not work for Boris FX. Maybe you just use the wrong number? Have you checked your order confirmation thoroughly for all serial numbers?
You can also contact sales support at infoservice@magix.net and ask them for advice.
I'm copy & paste my serial numbers for that
Thank you, I was try contact them, and they give my a old version's link, however... when I enter my key, is still say :
Error - 1030 requesting activation
Activation key disabled
0x7cf92b
Thanks
@Gary-Akimoto Did you send customer support this error message?
@Gary-Akimoto Did you send customer support this error message?
they say:
With this error message please contact Boris directly, because only they can check it.
so I contact Boris too. hope they can fix my problem.
@Gary-Akimoto Okay, that seems to be correct. If this is a problem with the Boris license servers, you need to contact them.