I have issues with how XARA mp4 videos are presented on iPhone

Larry-Butts wrote on 12/13/2022, 7:47 PM

I have issues with the way my XARA web designs deals with Apple iPhones when starting MP4 videos. Instead of displaying the starting frame you have to start the video by pressing on an arrow that has a black background. For customer looking at my index page this is annoying to say the least and confusing. This problem doesn't exist on an IPad. You start the movie with an image and all is well. My question is there a work around for this issue? I'm working with XARA premier 19 upgrade. I know that I can download an MP4 movie and look at it on an iPhone and all is good. The problem has to be with how XARA deals with displaying MP4 videos on iPhones.

Comments

emmrecs wrote on 12/14/2022, 4:09 AM

@Larry-Butts

I suspect this is more an issue with the security settings of the iPhone than something that WDP is doing! Have you checked whether an Android phone has the same problem?

I don't have an iPhone but on my iPad I'm sure there is a user-selectable setting which allows videos to automatically play, or not.

Jeff
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