I have had continued trouble with Music Maker PREMIER 2015 crashing

hospart wrote on 3/24/2015, 4:30 AM

I have had continued trouble with Music Maker PREMIER 2015 crashing when trying to apply effects to a vocal track. this constantly happened with Music Maker MX 2014.

i thought after being encouraged to purchase Premier 2015 this would be a thing of the past but NO! i am very angry about this. it doesnt happen in Music Studio so how come i am plagued by this in Music Maker?? come on Magix ANSWER ME!

Comments

browj2 wrote on 3/25/2015, 9:44 AM

Hi,

I'll answer here and not any of your 3 duplicate posts in the MMM forum.

I have not had any problems with MMM2015PREMIUM crashing at all.

Do you have the latest patch?

The Q&A request screen asks you several questions and to include the answers in your question. I suggest that you do so. We can't see your screen, we don't know your OS or computer specs and we don't know if your program crashes all of the time even when you do nothing, or if it is with one project, all projects, third party plugins, any plugins, effects, size, etc. So maybe you can provide more details.

No one here works for Magix. If you want an answer from Magix you will have to raise a support ticket with them on the Magix.com site. Make sure that you include sufficient detail and not just your rant.

Last changed by browj2 on 3/25/2015, 9:44 AM, changed a total of 1 times.

John C.B.

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hospart wrote on 3/25/2015, 1:56 PM

In answer to your reply to my 'Rant' it crashes EVERY time i try to put an effect on a Vocal track.on any project, every time without fail. it does this with 2015 premier as it did with 2014 MX no plug ins, windows 8.1. 6G ram, 1 trig memory, 64 bit and 32 bit. as for patch? not sure.

browj2 wrote on 3/25/2015, 3:41 PM

Could you be more specific? Which effects have you tried that caused the program to crash and how were they applied - to the object or to the track in the mixer?

What else is in the arranger - other tracks, many effects, what?

Did you simply try to record a short vocal with no other tracks and then apply an effect? Which effect?

Do you have any other programs open at the same time?

Last changed by browj2 on 3/25/2015, 3:41 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

hospart wrote on 9/24/2019, 10:53 AM

ive had this problem,loading ans effect from FX onto a track it crashes everytime and Magix avoid ever answering this problem, and now with the new 2019 music maker its worse, the problems are worse and what do Magix do? Nothing,

johnebaker wrote on 9/24/2019, 2:31 PM

@hospart

Hi

. . . . does this with 2015 premier as it did with 2014 MX no plug ins, windows 8.1. 6G ram, 1 trig memory, 64 bit and 32 bit. as for patch? not sure . . . .

I assume you mean 2015 Premium.

2014 MX is not a single version of Music Maker - do you mean 2014 and MX ?

What do you mean by '1 trig memory' there is no such unit as a trig and are you referring to a hard drive size?

See this topic and come back with the version number of Music Maker, this will tell us what patch you are up to - how is in the linked to topic.

Also give specifics if which effects actually cause a crash - to say all is vague - we require specific example of which effects, a screen shot of the timeline may also help.

If you have had this issue with MX, 2014, 2015 and 2019 versions that suggests there is something specific on your PC causing the issue.

. . . . the problems are worse and what do Magix do? Nothing . . . .

Have you filed a support request (ticket) using the Contact link at the bottom of every forum page?

Like @browj2 I have no issues on 2 different machines with Music Maker crashing.

John EB

Forum Moderator

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