I had many video and audio programs that I have to install them again, but I don't have the passwords.

magarvin1027 wrote on 10/14/2016, 10:39 AM

My computer was infected with a strong birus, the technitian without my permission erased all programs from my pc. I had video and audio programs that I have to reinstall them again, but I dont have the passwords. Plase guide me to solve this issue asap.

Thanks

Comments

johnebaker wrote on 10/14/2016, 11:30 AM

Hi

For Magix programs:

  1. Browse to the magix.com website
     
  2. Click the My Account icon top right of the home page
     
  3. Login with the email address and password you registered the software with
     
  4. Click My products - you will now see all your registered products, serial numbers and download links

HTH

John EB

Last changed by johnebaker on 10/14/2016, 11:30 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.