The sample test program had sound when first installed. So I though the full program would be Safe to buy. I am using plug in stereo speakers - not the HDMI TV 's speakers
Hi
Not a lot to go on here. What connection were you using when you actually heard sound, was it your plug-in speakers, via hdmi through your tv, or through your computer? Have you checked to make sure that your sound card has not accidentally been set to "mute" is the volume turned up high enough. Has anything changed with your system from when you did hear the audio to when you no longer hear it.
These seem like very basic simple questions and you may feel like "of course I checked that" but in the absence of you telling us what you have and have not checked, you make us move into "Gazing into a Crystal Ball" mode which is no good for anyone.
George
Problem solved before your suggestion arrived. The problem was the small MUTE button on the lower rigft of the MAGIX editing panel was set to MUTE. (That funny icon that is supposed to be a speaker is not immediately recognizable if never used before. It looks more like an X with the ends filled in that the typical Windows speaker icon. When on mute, the X through it does not make it any more recognizable. Prehaps the "X" overlay cold be made red.) Think I found it when the mouse was on top of it and the mute caption came up.
The annoying thing was that no information about it was easily found in the help search index. Only if you use the specific word "MUTE" in the index did I find any help to solve the issue. It did not show anything helpful when searching terms like SOUND, PLAYBACK, SPEAKER, or Silent/silence. Even when searching the user manual PDF you had to use "MUTE". I had even tried all of the Program Settings and speaker choice settings including Mixer in MAGIX.
Apparently I accidentally set MAGIX to mute in a trial session without knowing I had done so and closed it before doing any more playing of movies that had any sound. When I used the trial version in another session it was in mute. I bought the actual program after seeing how good it was on visual features (not downlaoding but physical box and disc). I uninstalled the trial program. I had expected that the new program would fix it at installation.
It defaulted to MUTE when I installed the purchased program.....due to some saved setting file from the trial tests I assume.
Funny that the first responce did not think about the MUTE inside of MAGIX but only outside of it in the PC settings. He could not see the forest for the trees. Yes, I had checked all the speaker /sound/ volume/mixer/etc. issues in the PC outside of MAGIX. None of them fixed the MUTE setting within MAGIX. That is why I asked about MAGIX as a new user.