entire movie does not save, only 17 minutes of 30 minute movie. no error occurs. I did have an error occur but when i tried to burn a cd but don't remember what it said. using HP laptop, very new, Windows 9. I'm using Movie edit pro 2015 which came installed on computer.
Hi
. . . . i export my movie which is 30 minutes long . . . .
Check that you do not have a Range selected on the timeline - indicated by a blue bar just above the timeline and / or that you do not have Export range option checked in the export dialog - it must be unchecked.
. . . . when i tried to burn a cd but don't remember what it said . . . .
If trying to burn a DVD to CD was the message 'Invalid disc type' or something similar?
When posting a question error messages are one of the main clues to solving a problem. You can find the error message in the error log file - called dbk.log - which is located in the folder
C:\Users\UserName\AppData\Roaming\MAGIX\Program version\
Open this with notepad and, starting at the bottom, work upwards until you see the error (the newest items are added to the end of the log file).
. . . . Windows 9 . . .
Was this a typo and do you mean Windows 8?
HTH
John EB
thanks John, yes a typo windows 8. I'll try the range thing.
and send other info in a few