Comments

SP. wrote on 12/13/2023, 10:00 AM

@Kacper-Kacper2 I believe you can edit the means of your payment in your customer account at Magix.com.

If a loops unlimited subscription is running you can cancel it, you should be able to cancel it in the Welcome Screen inside Music Maker or via an e-mail to sales support at infoservice@magix.net.

emmrecs wrote on 12/13/2023, 10:28 AM

@Kacper-Kacper2

Which Magix program do you have?

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Kacper-Kacper2 wrote on 12/14/2023, 12:03 AM

@Kacper-Kacper2

Which Magix program do you have?

Jeff
Forum Moderator

Vegas pro. in my magix account, the only registered product is vegas pro 15 from 2018. I'm afraid I gave the wrong e-mail address and I have no way to cancel :/

 

emmrecs wrote on 12/14/2023, 3:25 AM

@Kacper-Kacper2

You must do as @SP. suggested and email infoservice@magix.net and explain fully what has happened.

Also, please read this pinned post and follow its advice for any further help you require. This thread will be closed.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam