I did not receive a serial nor download link for Xfer Serum.

RuffAndTuff-Recordings wrote on 10/14/2021, 11:21 AM

My prior ticket number was [Ticket#Removed by Moderator]

I purchased Acid Pro 10 [The suite] back in 2020 and never received a link nor serial for Xfer Serum from Magix. I created that ticket back in December 2020 and it has not been resolved to this day.

I'm starting this ticket because that was the advice after the last one was somehow closed. Serum was promised as a part of the bundle I paid for - https://twitter.com/djwinterman/status/1447992445439025156/photo/1. I hope the issue gets resolved properly this time.

Comments

SP. wrote on 10/14/2021, 12:09 PM

@RuffAndTuff-Recordings We are just users like you and cannot help you. You need to contact sales support at infoservice@magix.net or shop@magix.net and ask them to send you a serial number.

johnebaker wrote on 10/14/2021, 12:40 PM

@RuffAndTuff-Recordings

Please note this is a public user to user forum - do not post serial numbers, ticket numbers, and other personal information eg email address,contact details etc in the forum.

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