Comments

browj2 wrote on 8/17/2023, 8:52 AM

@john-muircroft

Hi,

Did you upgrade to the perpetual version or did you Subscribe? Text-to-Speech is only available with a Subscription.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

emmrecs wrote on 8/17/2023, 9:08 AM

@john-muircroft

Just to add a little to what @browj2 has written: if you do have the Subscription version, the new Text to Speech feature is accessed via the MAGIX Hub tab.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Paul-Doyle wrote on 8/18/2023, 2:03 PM

I upgraded from Studio 2023 for the exact same reason. I feel like I have been ripped off.
It said on the advert that the subscription was available with Suite version. Some sort of con trick.

johnebaker wrote on 8/18/2023, 2:42 PM

@Paul-Doyle

Hi

The Text to Speech is available in both the Platinum 365 and Suite 365 subscriptions.

Did you receive a new serial number for MMS 2024 and download/install the extra content and features?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Paul-Doyle wrote on 8/18/2023, 3:30 PM

johnbaker- I just got an e-mail offering the upgrade, when I looked at the site it showed the text to speech and Platinum and Suite blocks underneath. The 365 thing seems to follow a separate route through the adverts that I don't see, and the subscription mentioned I assumed came with the upgrade. There is not much else that warranted an upgrade. It might now do what version 2023 was supposed to do, but I still rekon it is poor value if this is the tricks they pull.

 

Lukasz-Kiljanek wrote on 12/27/2023, 11:10 PM

@Paul-Doyle

Hi

The Text to Speech is available in both the Platinum 365 and Suite 365 subscriptions.

Did you receive a new serial number for MMS 2024 and download/install the extra content and features?

John EB
Forum Moderator

I have the same problem. I have Movie Studio 2024 Suite, and I have installed all contents etc, and updated, and still cant activate nor use the text-to-speech, is it available in my product ? This was the main reason I have upgraded!

browj2 wrote on 12/27/2023, 11:37 PM

@Paul-Doyle @Lukasz-Kiljanek

Why is this so hard to understand?

You can have Movie Studio 2024 Suite perpetual - not a subscription and obviously no Text-to-Speech, or Movie Studio 2024 Suite 365 which is a 1 year subscription that gives you Text-to-Speech.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Lukasz-Kiljanek wrote on 12/28/2023, 8:38 PM

 

@browj2 @Paul-Doyle @john-muircroft @johnebaker

 

You just answered yourself.

If you need to literally make screenshots and underscore the small print that explains this, this is exactly what the problem is, it is not properly presented.

 

I have been using "internet" buying downloadable and hard copies software for last 30 years, this is probably only time I bought a software for a feature, which then required me to buy another subscription, because it was not properly presented. And from your tone I see you are losing patience, that means there is more people like me and Paul Doyle - solution: fix the website so it is more obvious.

 

Quite frankly, if we are at it, the whole nomenclature of software packages of Magix, is very confusing. You have Video editor, Editor pro, Vegas, and then you have different types (i.e. Suite, Ultimate, Platinum), and each year Magix sells versions for current (2023), and next year 2024. So yes, it is easy to misunderstand which software does what and what are the features - not to mention that then Magix sells different subscriptions, for upgrade, new and perpetual ?

 

Now coming back to the original question. I need text to speech feature how can i cancel my purchase and purchase the one with text to speech?

Absolutely agree with @Paul-Doyle - post. There is almost (only few templates) value added without text to speech. And without text to speech I'd not upgrade at all.

 

 

@Paul-Doyle @Lukasz-Kiljanek

Why is this so hard to understand?

You can have Movie Studio 2024 Suite perpetual - not a subscription and obviously no Text-to-Speech, or Movie Studio 2024 Suite 365 which is a 1 year subscription that gives you Text-to-Speech.

 

CubeAce wrote on 12/28/2023, 9:31 PM

@Lukasz-Kiljanek

Hi and welcome to the user to user forums. As such there are only users of the program here and no Magix staff.

Yes, some people do get tired of replying to posts that ask the same question that has risen at least 12 times in one month and I have no idea why they reply at all to get abuse when they try to explain the information is on the web pages but a percentage of people seem to not see it or realise the consequences of ordering the wrong version.

Please be patient with the replies. We are not in charge and have no power to change anything. Things printed with images and text often lose context compared to a spoken word and can appear different to anyone from a different culture. You have to remember people on the forums could be replying from any part of the world and some cultures are more direct in their exchanges than others.

Magix are normally very good at allowing an exchange of program. I have done it myself. Just go to your Magix account where you registered your product and use the contact Magix support section there with the details of your purchase and what you wish to do.

In my case they got back fairly quickly and said if I unregistered the program on my machine using my Magix account and paid the difference they would send me a different activation code and installing instructions which they promptly did. I think the whole exchange took a day. (not at a weekend) That may take a bit longer than my experience depending on staffing issues and the time of year etc.

The tiers of products to me at least seem pretty easy to work out if only by the steady increase in prices charged.

They have always had more than a few tiers of products.

What is not so easy to understand is the differences in workflow between the various products. Magix Movie Studio and Video Pro X have similar work layouts and procedures but move up to the Vegas line of products and it is very different. There are many pages of support for each product with many videos and support articles. If anything there is probably too much and a lot of it gets buried away. The website could be better laid out.

Ray.

 

Last changed by CubeAce on 12/28/2023, 10:00 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Lukasz-Kiljanek wrote on 12/28/2023, 9:58 PM

Thank you

My intention was not abuse anyone, and I appreciate your replies. I only described my feelings, and if there is many users asking the same question, I still believe there is a problem with the initial presentation ("better laid out"). I will reach out to them, thank you.

 

CubeAce wrote on 12/29/2023, 12:58 AM

@Lukasz-Kiljanek

Hi.

I can understand the frustration and some sites can be very difficult to navigate. Personally I give it a 7 out of 10 for difficulty. If you have ever tried to change internet provider or stop a monthly payment to an online subscription service you will know what I mean 😅.

Each program offered has it's own set of information pages including specs required to run as well as the codecs etc that are supported along with other relevant information. You do have to be careful about minimum requirements stated though and take them as being all listed items needed rather than this item or that item, or the experience of using the program will be less than ideal. So inboard GPU with a processor that also has an inboard GPU for instance. Some of the third party GPUs they suggest are not always readily available in a lot of countries or at a reasonable cost.

Magix are not alone in this. Adobe, Avid, and Green valley are just as bad. Every upgrade depends more on the ability of newer hardware than program coding to get the best results. Often older hardware, unless the system was top spec to begin with, in my opinion and experience, will always behave slightly worse than the previous version due to the ever increase in demands of the computers components and the newer programs compiling to interact with the latest processors and GPUs.

This is why personally I am still using Movie Edit Pro 2022 and Video Pro X 14. While the programs still run reasonably well on my system the export times are getting longer with each release. Not because the program is bad but my hardware is that much older. A new processor or GPU now will have hundreds or thousand or millions more transistors then one of three generations ago. That is how mad the world of computing has got over the last few years and the subsequent price rises of components.

I think we must get about 12 to 15 of these enquiries per month. If you scroll down the topics for two pages you will probably come across at least one.

I hope you soon find a resolve with Magix. They are in my experience normally quite reasonable with these types of requests even if on some occasions they may take a while to get back to you. I'm assuming because we are in between Christmas and New Year, they may have more then a usual amount of emails to sort through.

Ray.

Last changed by CubeAce on 12/29/2023, 1:01 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

emmrecs wrote on 12/29/2023, 3:43 AM

@Lukasz-Kiljanek

Perhaps an easier alternative to this:

Just go to your Magix account where you registered your product and use the contact Magix support section there with the details of your purchase and what you wish to do.

is to email infoservice@magix.net to explain what you would like to do. Include ALL the details of your original purchase and request that they refund you for the purchase of whichever version of MMS you have and then you purchase the Subscription edition.

As @CubeAce (Ray) says, Magix are generally pretty accommodating with requests like this!

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Markus-Hofmann8901 wrote on 1/8/2024, 6:01 AM

Ich habe soeben Magix Video Deluxe 2024 Premium gekauft und installiert, kann aber das Text to Speech Tool nicht nutzen, weil ich nicht downloaden kann. Was muss ich tun?

johnebaker wrote on 1/8/2024, 9:00 AM

@Markus-Hofmann8901

Hi

. . . . Was muss ich tun? . . .

Sehen Sie sich diesen Beitrag über dem Kommentar an, den Sie gemacht haben.

Sie haben im englischsprachigen Forum gepostet, um im deutschen Forum zu posten, ändern Sie die Spracheinstellung in Ihrem Profil in die deutsche Sprache 

HTH

John EB
Forum Moderator

Last changed by johnebaker on 1/8/2024, 9:00 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Jens-Gillmann wrote on 2/3/2024, 2:52 PM

Mir ist das heute auch passiert. Ich habe meine 2023 Version nur wegen der Text to Speech Funktion aufgerüstet und 89€ (Buch und CD dazu) gekauft. Schön blöd. Habe jetzt Magix angeschrieben. Kann kann die Version in eine 365 umtauschen und Preis verrechnen?

SP. wrote on 2/3/2024, 4:05 PM

@Jens-Gillmann Versuche einmal die Antwort vom Kundendienst abzuwarten. Kann ein paar Tage dauern. Vielleicht bieten sie den Umtausch an.

emmrecs wrote on 9/6/2024, 3:46 AM

@Sebastian-Puchta

Your video is very helpful, thank you.

However, it is about gaining access to the Speech to Text facility in MMS 2025, when this thread is asking about accessing and using the Text to Speech service.

As such, it is not really relevant to this thread and so I have hidden it.

However, I think your video should be available to other users and I would like to suggest you post it to the Tutorials section of the website where, once it is approved, it can be accessed by any other user.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Bol wrote on 9/6/2024, 5:48 AM

@emmrecs

Hi Jeff,

Maybe this will be of some use to the forum members.

It is possible that Text to Speech is not working properly. Usually this can be solved by deleting the "EBWebView" folder and then restarting the program. See: How to fix Text-to-Speech Issues (magix.info)

Best wishes,
Rob

Last changed by Bol on 9/6/2024, 5:51 AM, changed a total of 1 times.

Als een kwestie onoplosbaar lijkt, komt dat niet omdat je de oplossing niet ziet, maar omdat je het probleem niet ziet.

If an issue seems unsolvable, it is not because you do not see the solution, but because you do not see the problem.

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