I cannot download the MAGIX Vidéo deluxe 2022 Premium software using y

DaSilvaCunha-JorgeManuel wrote on 4/21/2022, 4:07 AM

I downloaded the Magix download tool that they sent me by email when I made the purchase, this tool gives the error saying that it cannot download the software and that I have to contact technical support.

I also have the message: the setup file is corrupted. if you downloaded this file from the internet, please dowload it again. expected file size: 1252975360 actual file size: 639002242

I tried to download it several times since 4 days and at 3 different computers and i always have the same problem.

Is there any way to download the software without using this tool?

Why is it happening and how to solve it.

I've looked at the Magix sites and I can't find any way to contact someone directly from the technical support to help me.

I'll have to find a solution or ask for a refund if I can't install the software.

I wait for help

Comments

PATIENT-X wrote on 4/21/2022, 5:59 AM

@DaSilvaCunha-JorgeManuel

Hello, Welcome

Please contact infoservice@magix.net for further assistance.

Stephen

Forum Moderator

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DaSilvaCunha-JorgeManuel wrote on 4/21/2022, 11:02 AM

Thanks Patient-X.

I'll send an email and wait for a response, but if it's not fast I'll have to ask for a refund before the 14 days. Regards