I have recently purchased and activated my licence for Acid Pro 8 but nothing happens when I try and download the 9gb of Acid Loops that are meant to come with the package. I am trying to do this via the help menu as indicated in your support pages. How can I download these please?
I have edited your post to remove your serial key since this is confidential to you and should never be posted to this user to user forum. It is NOT a contact for Magix Support.
From where did you purchase Acid Pro 8? It is an old version and so I wonder if the loops are actually no longer available to download.
You need to use the Support button in the header of any forum page to contact Magix Support.