Comments

johnebaker wrote on 8/24/2021, 8:26 AM

@Heikki-Rytsl6437

Hi

To de-register the installation, using your web browser, browse to magix.com and click the Account login icon top right of the homepage and login using the email address and password used to register the program if you no longer have that email address you can still login with it.

Select My Products you should now see your registered product with a download link, serial number, and under the Show more details link the registered installations - here you can de-register the crashed computer.

After de-registering if you have a new email address - you can also change this under User Data, Change Details.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.