Comments

johnebaker wrote on 3/3/2021, 7:52 AM

@Don-Santos

Hi

. . . . A device ID has been used that is out of range for your system . . . .

Is this a first install or has the program been working before?

If the program was working before, what changed on the computer between working and none working eg were there there any driver updates, Windows updates or other changes?

We also need more information about your computer specification, Windows version and the actual audio card/chipset you have installed - see this topic for more details of what is required.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.