Comments

johnebaker wrote on 8/21/2024, 11:58 AM

@fernando-n

Hi

The forum is not Magix Support, so please do not post personal information and serial numbers in the forum which is accessible to everyone.

. . . . I had to change my email several times . . . .

How did you do this?

. . . . the Magix Video de Luxe program is P2 . . . .

There are no more updates available for software with serial numbers beginning with P2- - they are obsolete.

If you trying to reinstall an old version on to a new computer, then, with a P2- serial number, the program while it may install and, depending on the version, be able to be activated, it is not fully compatible with Windows 10 or 11 or modern hardware.

It would help us to help you if you provide the specification of your computer system including Windows version and full program name/version.

See this topic for what is required, and please quote processor and graphics card make/model in full.

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

John EB
Forum Moderator

Last changed by johnebaker on 8/21/2024, 12:01 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.