@Somkiat-Kittipongse

Welcome to the Magix user to user forums, so not a contact for any Magix staff. Hence no-one here can help you, sorry.

You will see I have removed the order number from your post title. Such data is personal and confidential and should never be posted to a public forum like this one.

Assuming you have waited more than a few days since you ordered the software, you need to email infoservice@magix.net to ask about delivery of your order.

Jeff
Forum Moderator