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browj2 wrote on 9/26/2013, 11:19 PM

Hello,

This question has been answered many times. Please do a search before posting a question. Read the instructions for posting questions so that you provide enough information to allow people to reply without having to asking basic questions. Read the manual that came with your product.

That said, which product did you purchase? Did you purchase a download on-line or a hard copy? Did you open and register the product?

After installing the product, did you open it and go into Help, and click on Free Download and install the components? Some products have slightly different variations. Under Help, Music Maker has a choice to Update Program/Upgrade Functions then Download Free Synthesizer and Sound Packets. Once you have done all of that, then do what is says in the email, if that is what you received. Depending on which product you purchased, click on the Catooh button that is either at the upper right of your screen in Movie Edit Pro or near the lower right in Music Maker. It should open the Catooh site and immediately propose that you download your soundpools and to enter the coupon number. Do so. See the screen below. This is what comes up when I click on the Catooh button in Music Maker. See upper left where it says Download 1000 Loops.

 

Please let me know if it works.

John

Last changed by browj2 on 9/26/2013, 11:19 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

anhut wrote on 9/27/2013, 12:33 AM

Figured it out, thanks.