how to increase music maker 2013 activations limit

d-m wrote on 10/13/2018, 2:33 PM

please help me out

I use Music Maker 2013 version but I use on many different computers at home work laptop etc so this time I tried to enter the serial key and activate my music maker on my new laptop ... it gave message that maximum activations are reached so cant activate now..

So can you help me out please .. what to do if I want to use Music Maker 2013 on my other computers how to increase its activation limit . my serial key starts with P2...

what is magix support email address... as when I try to go through their normal support site it talk about buying some voucher I dont know whts that

thank you

Comments

shgrude wrote on 10/13/2018, 3:31 PM

You can deactivate one of the other licenses without uninstalling the program as Long as you do not run MMM simultanously on that Machines.

I understand ut might be som hasle deactivating on one computer/activate on another, but ut can be a workaround until you fet more licenses. The question is if Magix Will smell MM2013 licenses or if you ned to upgrade.

d-m wrote on 10/13/2018, 4:58 PM

You can deactivate one of the other licenses without uninstalling the program as Long as you do not run MMM simultanously on that Machines.

I understand ut might be som hasle deactivating on one computer/activate on another, but ut can be a workaround until you fet more licenses. The question is if Magix Will smell MM2013 licenses or if you ned to upgrade.

thank you for your reply really appreciate it

but what if I still I use on my all computers and dont want to deactivate my current mm2013 which I am using is there a way to email magix to increase activation limit whats their support email address as if I try to submit a support ticket it says to buy a voucher which I dont want to buy too expensive just for support query

emmrecs wrote on 10/14/2018, 3:35 AM

@d-m

Two things you need to remember:

The number of activations available for each Magix software is limited, deliberately. It seems you have now met that limit. The only method of creating a new activation is, as already explained, to deactivate one of the other installations. I think it extremely unlikely that Customer Service would allow you to add yet another activation to your licence, even assuming they could do so, without a corresponding deactivation on one of your other computers.
Because of the age of your product, support is only available via a paid-for support request. Again, that is Magix policy and there's nothing that any of we fellow-user can do about that, sorry.

This is the official Magix page to contact support; there is no other way that will ensure you receive a reply.

Jeff
Forum Moderator

d-m wrote on 10/15/2018, 7:50 AM

thank you so much for lucid explanation I agree with you on this I guess I have to move on to latest version now

shgrude wrote on 10/15/2018, 8:33 AM

You may try to contact purchase consultation contact (infoservice@magix.net) (https://www.magix.com/no/support/customer-service/#c66422) for inquiring if it is possible to buy additional activations for your product. Or if you upgrade your product to the current version, if it then is possible to buy additional activation licenses.

Although I will very much suspect it is not possible.

d-m wrote on 10/15/2018, 9:24 AM

thank you for great advice I have mailed them lets see will update you once they reply