How to cancel subscription ?

Brazilady wrote on 10/17/2020, 4:17 AM

Hello

I don't know what I should do to efetively cancel, at least by now, my monthly payments for Magix Music Maker 2020 . They are being charged automatically by credit card. I had to sell my computer with the pandemic economic crisis. So I right now, it is not being used.

I am from Brazil. I din't find this kind of support in the Brazilian Magic site.

I hope somebody help me on this or even Magix get to do it and contact me.

Thank you very much.

Renata Carone Peeples.

Comments

Brazilady wrote on 10/17/2020, 4:29 AM

The subscription I am talking about and want to cancel, is

the LOOPS UNLIMITED. Just to make it clear.

SP. wrote on 10/17/2020, 5:59 AM

You should be able to cancel it in your user account on Magix.com

If this doesn't work write an e-mail to infoservice@magix.net and tell them you want to cancel your subscription.