how to actually talk to support

Erin-Tyndall wrote on 8/16/2020, 11:51 PM

i tried to download the free version of music maker and i can not get past this stupid popup that says "activate cookies to download" and i have done that. the download link is not working and i can't find any way to get in touch with support to get the fricken software. i got free stuff to use with it from humble bundle but the download link is broken and i can't find a way to contact support to get the fricken download. help?

Comments

SP. wrote on 8/17/2020, 2:45 AM

Did you already tried different browsers? Sometimes websites don't work with all browsers for whatever reason.

emmrecs wrote on 8/17/2020, 4:03 AM

@Erin-Tyndall

Welcome to the Magix user to user forms.

Do you use Chrome as your default browser? if so, I have seen the same error message; the problem is not with Magix but with Chrome, I'm afraid to say!

As @SP. says, try using a different browser, even the dreaded Edge!

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam