how do I bypass an error code on installation

martyd2 wrote on 2/5/2013, 7:24 AM

 I recently purchased rescue your videos 6 but when i try to install the videowandler 2 on my windows 8 pc the error code 0x80096002 comes up saying signer of certificate is not found or invalid, therefor the program will not import video, the drivers for the device say they are working and up to date but when i open the folders on the install disc and locate the certificate it says the signature is valid for 2007 is there any way to bypass this or update the signature? Magix supprt have not replied to my 2 previous requests on this.

 

Comments

johnebaker wrote on 2/5/2013, 12:17 PM

Hi

Welcome to the forum.

You can not bypass this error - it is from the windows installer.

Hit your Windows key and then type in “Windows Features” select Turn Windows features on or off.
  you will then see the following screen:


 
Check that you have Windows Identity Foundation (WIF) 3.5 turned on - if not turn it on and click OK.
 
Try reinstalling Rescue Your Video Tapes.

HTH

John

Last changed by johnebaker on 2/5/2013, 12:17 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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