Hevc error in exporting MEP 2016

ebros wrote on 8/14/2016, 5:54 AM

I have Hevc codec in MEP+ 2016 and I have tried to export UltraHD 3840 x 2160/30 mp4 video to Hevc format.

I shall get error message: An error has occured during export with an external video codec. Please check expot settings ( resolution, framerate etc...)

What are excatly  these settings?

 Why does this hapen? I have Intel quard core prosessor. 

Comments

Scenestealer wrote on 8/15/2016, 5:48 AM

Hi

Unless you have a 6th generation Intel processor with integrated Intel GPU you can not use Hardware Acceleration during export with HEVC. Make sure HW Accn. is turned off in the Program Settings and the export settings window.

Ss

Last changed by Scenestealer on 8/15/2016, 5:48 AM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

ebros wrote on 8/22/2016, 8:27 AM

Many thanks! I have turned off Hadware Acceleration in the both, still I shall get this error.