I tried to import a cell phone video to edit and get the message that I needed the HEVC Codec. I purchased the HEVC codec and activated it. Now when I try to import the video, it opens but the video is green and pixelated.
I was going to remove the HEVC and reinstall it but cannot find out how to see if that could be the problem.
Please help, these videos are from a 50th wedding anniversary.
Thanks!
You need to give us more info:
- Exact product and version (from Help>About)
- Computer config, especially graphics cards eg UHD 630, RTX 2060
- Install Mediainfo as per this tutorial, open one of your HEVCs, go to the Text view and copy and paste the whole page in a post here.
Hi.
Have you upgraded your system since your first post?
If you haven't then your i7-2600K HD Graphics 3000 graphics processor does not support resolutions above 2K and will struggle with editing the HEVC codec if it works at all. If the HEVC files are 4K then you will probably have to convert them to another file format and lower resolution first if you have any hope of editing them.
Ray.
Yes I've upgraded:
Processor i7-12700K
Cooler Noctua NH-D15 chromax.Black, Dual-Tower CPU Cooler (140mm, Black)
MB ASUS Prime Z690-P WiFi
NVMe Crucial P5 Plus 2TB PCIe 4.0 3D NAND NVMe M.2 Gaming SSD, up to 6600MB/s - CT2000P5PSSD8
Ram G.Skill Trident Z5 RGB Series 32GB (2 x 16GB) F5-6000J3636F16GA2-TZ5RK
OS Win11 Pro
Even with my old computer I could edit my Drone 4k (Phantom 4 Pro)
I am currently using the onboard graphics which is capable of 4096 x 2160 @ 60Hz
Hope this helps!
Have a great Labor Day and stay safe and stay well!
Mediainfo is installed
Comp info:
Processor i7-12700K
Cooler Noctua NH-D15 chromax.Black, Dual-Tower CPU Cooler (140mm, Black)
MB ASUS Prime Z690-P WiFi
NVMe Crucial P5 Plus 2TB PCIe 4.0 3D NAND NVMe M.2 Gaming SSD, up to 6600MB/s - CT2000P5PSSD8
Ram G.Skill Trident Z5 RGB Series 32GB (2 x 16GB) F5-6000J3636F16GA2-TZ5RK
OS Win11 Pro
Mediainfo:
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
HDR format : SMPTE ST 2094 App 4, Version 1, HDR10 compatible
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 35 s 957 ms
Bit rate : 10.6 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Rotation : 90°
Frame rate mode : Variable
Frame rate : 29.786 FPS
Minimum frame rate : 4.961 FPS
Maximum frame rate : 30.161 FPS
Real frame rate : 30.000 FPS
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.172
Stream size : 45.6 MiB (98%)
Title : VideoHandle
Language : English
Encoded date : UTC 2023-08-26 21:19:06
Tagged date : UTC 2023-08-26 21:19:06
Color range : Limited
Color primaries : BT.709
colour_primaries_Original : BT.2020
Transfer characteristics : BT.709
transfer_characteristics_Original : PQ
Matrix coefficients : BT.709
matrix_coefficients_Original : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 121575.2192 cd/m2
Maximum Content Light Level : 1000 cd/m2
Maximum Frame-Average Light Level : 200 cd/m2
mdhd_Duration : 35957
Codec configuration box : hvcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 35 s 903 ms
Source duration : 35 s 882 ms
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 1.10 MiB (2%)
Source stream size : 1.10 MiB (2%)
Title : SoundHandle
Language : English
Encoded date : UTC 2023-08-26 21:19:06
Tagged date : UTC 2023-08-26 21:19:06
mdhd_Duration : 35903
Hope this helps!
Have a great Labor Day, stay safe and stay well
Hi
With respect to the GPU are the Intel drivers up to date?
From the MediaInfo:
Minimum frame rate : 4.961 FPS
Maximum frame rate : 30.161 FPS
This 'extreme' framerate range is possibly the cause of the green issue, however it is also likely to cause some further issues, in particular jerkiness and, if you need to apply this, poor stabilisation.
You can try converting the video to Constant framerate using a video converter such as Handbrake or AviDemux, however from recent experience this may not be entirely successful.
I had the misfortune of having no cameras with me, and recorded some video on my mobile. The resulting video file had a much lower range of variation and it has caused several issues with jerking in the video and stabilisation requiring multiple processing to get some parts useable as video, the rest I exported selected frames as still images and used these in the project.
HTH
John EB
Forum Moderator
Hi
With respect to the GPU are the Intel drivers up to date?
From the MediaInfo:
Minimum frame rate : 4.961 FPS
Maximum frame rate : 30.161 FPSThis 'extreme' framerate range is possibly the cause of the green issue, however it is also likely to cause some further issues, in particular jerkiness and, if you need to apply this, poor stabilisation.
You can try converting the video to Constant framerate using a video converter such as Handbrake or AviDemux, however from recent experience this may not be entirely successful.
I had the misfortune of having no cameras with me, and recorded some video on my mobile. The resulting video file had a much lower range of variation and it has caused several issues with jerking in the video and stabilisation requiring multiple processing to get some parts useable as video, the rest I exported selected frames as still images and used these in the project.
HTH
John EB
Forum Moderator
OMG.....it's been so long since I have used those.....hope my ol brain can handle it!