Has magix mentioned any where that the full codec would be made available once the full version is paid for & also any idea what is the small fee that magic charges for the codec

@Venkatesh-VTVT

Hi

It is in the product specifications supported video formats which refer to the full version.

You will also find that when you try to export the length of video in the trial is limited IIRC to 3 minutes, this plus all the additional features, functions and templates become available on purchase of the full version.

I do not have the current fee for the HEVC codec the last time I had it it was about €8

HTH

John EB

@JohnEB

Thx for your help . My only concern was what to do if the purchased product does not work with my video files since there was no mention about it any where in the product purchase page

How ever thanks to your clarification I purchased the full product & the HEVC codecs got installed & activated ( with out asking for any payment though making some payment was not issue for me at all)

once again thx for your help

Venkatesh VT

Hello johnebaker. It seems this error still is showing up as of about a year ago. I'm trying this out on the trial license and was actually intending to purchase. However, there doesn't seem to be any guarantee that when I buy it outright, the codec will be included in that purchase which is strange and confounding.

I shot this video on my phone, like, I dunno, millions of people are doing. So you may want to change the verbiage on that error message or just include the dang codec. Most people won't take the time to write in these forums and would just say, oh well, it's broken. I'll try a different one. Especially if you're error isn't giving ANY sort of information to remediate the issue. All it says is essentially, sorry, your file won't work.

In case anyone else is here with the same issue, a workaround I've found is to re-record it using a different codec using a separate application. I just used the Microsoft Game Bar to record it again. Then it was able to load. Then had to crop out the windowed stuff. Not ideal but it is what it is if you ended up stuck with this app thinking the CODEC would be included. Sorry MAGIX, I'll keep my 8bucks.

Also, the response, "uh, we don't know why ALL the other applications are able to load your file" is strange. I've tried around 5 different video editing applications and this is the only one that couldn't load a file I shot on my phone. Your competitors have no issue loading these files, so, maybe take a few notes and try to be better? Or is what you're saying that adding that codec would make your application worse? I'm, again, confounded. Not mad about it, it's just very strange.

Thanks.

@Bryan-Frear

Hi.

First, although @johnebaker is a forum moderator he is not an employee of Magix but just another user. These are user to user forums. Not a direct line to Magix or their employees. No-one there will probably see this post.

Second, the codec is included in the VPX edition of the program and all Pro versions of Vegas, but not the Movie Studio version so as to keep the initial price of the product down as not everyone needs it. The codec has never been free as it is the property of the people who created it. Some of those companies like Adobe were a part of that group and have the rights to use it without having to pay. Other companies have to pay for each licence used. They can include it in the price which pushes up the base price or decide to make it an option. Magix has obviously gone for the latter option. Also one has to have a stronger machine to cope with HEVC as opposed to using MP4 and Magix has tried to make their product useful on as many machines as possible for those trying to run older hardware. Not all 'other applications' have the same flexibility or options that Magix Movie Studio has so it's a case of swings and roundabouts. You are free to exercise a choice and have an opinion but if you wish Magix to take notice of your observations I suggest using their twitter account where I believe Magix staff do monitor the posts there.

Ray.

@Bryan-Frear

Hi.

First, although @johnebaker is a forum moderator he is not an employee of Magix but just another user. These are user to user forums. Not a direct line to Magix or their employees. No-one there will probably see this post.

Second, the codec is included in the VPX edition of the program and all Pro versions of Vegas, but not the Movie Studio version so as to keep the initial price of the product down as not everyone needs it. The codec has never been free as it is the property of the people who created it. Some of those companies like Adobe were a part of that group and have the rights to use it without having to pay. Other companies have to pay for each licence used. They can include it in the price which pushes up the base price or decide to make it an option. Magix has obviously gone for the latter option. Also one has to have a stronger machine to cope with HEVC as opposed to using MP4 and Magix has tried to make their product useful on as many machines as possible for those trying to run older hardware. Not all 'other applications' have the same flexibility or options that Magix Movie Studio has so it's a case of swings and roundabouts. You are free to exercise a choice and have an opinion but if you wish Magix to take notice of your observations I suggest using their twitter account where I believe Magix staff do monitor the posts there.

Ray.

 

 

Hi Ray. Yeah, I get that. I'm just venting a bit but didn't mean to come across hostile. When I see something as easy as changing the wording on an error message and they leave it vague like that for a full year, I'm confounded and needed to get to the bottom of it. So I was just wondering if anyone else thought that was weird.

And yeah, I've found that people are very protective of the platform they eventually decide to land on. I get it. The issue isn't with the codec per-se. I get that a lot of them are proprietary and cost a lot of money and MAGIX's options are fairly priced as well as fairly light weight which I like. I was merely suggesting they add some context to the error message so it doesn't look broken when it's not.

All I did to test it out was film something with my phone, put it on my PC, then load it into the editor. Boom, error. I imagine this is, like 90% of what people are going to do when they use the trial. It's in MAGIX's best interest to probably look into it is all I'm saying.

Yes, I know this is a user forum, that is why I brought it up here. Users are usually more passionate about the application than the support staff (case in point) whom likely will not get back to me so I don't bother (especially since I haven't paid for it). I would hope that maybe folks could point me in a different direction away from MAGIX since it may not be right for me. Again, not a slight on the company. I like them, I actually have ACID as well as Sound Forge Pro. They bought those IP from Sony I believe and have kept the purchase/license model which is huge in my book. Subscriptions, with no cloud support seems like a money grab (and a lot of companies are going that route).

My quest has been to find the lightest weight video editing platform possible. Basically I'm looking to try and do everything on my laptop and possibly where there's no internet so an even more stripped down version would be amazing. Like, literally a console application that takes in a file telling it what to do. I don't want, nor use, any of the bells and whistles. Sometimes I just want to quickly cut out a lot of dead space and that's it I don't need to see every second of it in a preview.