Comments

Mark-T wrote on 11/10/2023, 7:50 AM

I have 32gb of ram and it still crashes. I not sure what causes the crashes. One day the program runs ok the next it doesn't.

johnebaker wrote on 11/10/2023, 8:23 AM

@iikka-uusitalo, @Mark-T

Hi

See this short tutorial on how to use the Windows Reliability Monitor to get crash information and post any Music Maker crash data if available.

Do not use the Windows crash log reports as they contain a lot of superfluous information.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Mark-T wrote on 11/10/2023, 8:48 AM

Thanks John. That's very helpful

It seems the updater crashes regularly. I'll check again next time I have a crash and see if it's that causing it.