Help with crash during video export MEP 2013 Premium

DNLuce wrote on 5/10/2013, 9:28 AM

I have repeatedly tried to export a movie to mp4 and mov, crashing the program each time. The error message refers to available memory or memory access. This is a new problem for me. My system info follows:

OS Name Microsoft Windows 7 Home Premium

Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DAVID-PC
System Manufacturer Dell Inc.
System Model Inspiron 660
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, 3001 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A05, 7/26/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name David-PC\David
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.40 GB
Available Physical Memory 4.74 GB
Total Virtual Memory 14.8 GB
Available Virtual Memory 11.0 GB
Page File Space 7.40 GB
Page File C:\pagefile.sys

Comments

gandjcarr wrote on 5/10/2013, 2:45 PM

Hi David,

How long is the movie you are trying to create and how many applications are open (running) when you try to export your movie. By the way great that you posted all of the system specs that you did. Your processor should easily be able to handle this, but you may not have enough available physical memory if your are trying to export a large file that includes many transitions and effects.

George

terrypin wrote on 5/11/2013, 2:38 AM

Hi,

Some of us are still hoping for your feedback in this thread from 27th April:

http://www.magix.info/uk/best-preset-for-creating-export-of-hd-for-upload.forum.763866.html

--
Terry, East Grinstead, UK

DNLuce wrote on 5/11/2013, 1:35 PM

The video ended up just shy of seventeen minutes. ( I gave up exporting to mp4 or quicktime and got avi/ffdshow/h.264 to work. Just installed a MEP update today as well, to throw another variable in, for fun. Three animated titles at the beginning, all but one transition were simple dissolves, two scenes were stabilized, two scenes I threw in some color replacement, four audio clips added and compressed. Not terribly heavy processing demands, IMHO. I usually don't keep a lot of programs open when editing, and after a crash or error, I do all but run in safe mode. I once used a program called enditall which would close all unessential programs, including background, but I don't think it's been updated for Win7. As of this writing, I haven't yet tried exporting with the updated version 12.0.3.4. But back to the length, I edited a school play that was at least twice as long. Fewer clips as it was a lock down shoot, but huge credit titles. It exported without a hitch.