Free upgrade after reinstallation

Roman-Reiner wrote on 2/24/2023, 4:02 PM

I have your Movie Video Studio 2021. After installation I got a possibility to upgrade it FOR FREE to 2023 version. Unfortunately, I had a problem with my computer and I had to reinstall my system Now, after the installation I have no possibility to get this FREE upgrade. WHY? WHY? Please give this possibility again, as I had it earlier!!! I'm waiting for your instructions, how to do this. FOR FREE!!!

Roman Reiner

Comments

johnebaker wrote on 2/24/2023, 4:16 PM

@Roman-Reiner

Hi

Please note this is a user to user forum not Magix Support, so not our product.

. . . . After installation I got a possibility to upgrade it FOR FREE to 2023 version . . . .

The only free upgrade you may have had is to the 2022 version if you bought 2021 in the prelaunch period for 2022.

This upgrade to 2022 is well passed its close by date, however you can purchase the 2023 version for the Upgrade price.

If you do not have it the download for the 2021 version is available in your account at magix.com - login with the email address and password used to register the 2021 - under My Products.

HTH

John EB
Forum Moderator

Last changed by johnebaker on 2/24/2023, 4:17 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.