Comments

cpc000cpc wrote on 2/7/2016, 3:44 AM

rojoan01,

Go to 'Help' as shown and go to the install extras option:

From there you should find NewBlue (and lots more!):

I'm not sure however if Newblue is available for your 'Plus' version of MEP; I've the the 'Premium'.

Regards,

Carl

rojoan01 wrote on 2/7/2016, 12:51 PM

rojoan01,

Go to 'Help' as shown and go to the install extras option:

From there you should find NewBlue (and lots more!):

I'm not sure however if Newblue is available for your 'Plus' version of MEP; I've the the 'Premium'.

Regards,

Carl

Hi! I've done that & it still doesn't work. 
my product has also already been registered & it still gives me the option to "register to product" 

rojoan01 wrote on 2/7/2016, 12:52 PM

rojoan01,

Go to 'Help' as shown and go to the install extras option:

From there you should find NewBlue (and lots more!):

I'm not sure however if Newblue is available for your 'Plus' version of MEP; I've the the 'Premium'.

Regards,

Carl

http://i.imgur.com/yhZGIfy.png

johnebaker wrote on 2/7/2016, 3:29 PM

Hi

You need to take this up with Steam - AFAIK they are responsible for updates etc for the program.

HTH

John EB

Last changed by johnebaker on 2/7/2016, 3:29 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

magixsolid wrote on 2/11/2016, 12:46 PM

I have the same problem, I purchased it off Steam yet my "Download Extra Content" button is greyed out too..

rojoan01 wrote on 2/11/2016, 8:46 PM

I have the same problem, I purchased it off Steam yet my "Download Extra Content" button is greyed out too..

I still don't have it fixed :/ it's so annoying, i just want to get some work done.