font display issues

Kevin-Gullickson wrote on 9/25/2022, 2:55 PM

I had been using Xara Web Designer v17 and have had tremendous success creating and uploading my website. On Friday Sept 23 I updated my website and did two things. I copied some text from a Microsoft Word doc and pasted onto a page. There was nothing unusual about this text. I think it was Arial regular.

The second thing I did was create a few widgets on the home page to link to Spotify, iTunes Music and Amazon Music. These were .jpg pictures of the logo with a hyperlink to my music on these sites.

After uploading all the fonts went crazy. Some were blown up to super size, others were smaller, some were okay. I couldn't find any reason why some blew up and others did not.

I spent hours going through each text and making it Verona 12 or 14, which is a web friendly font (as noted in Xara). This did no good, as I got the same results.

On Saturday Sept 24 I upgraded to Xara Web Designer Premium and created an entirely new website from scratch. I did copy some text from Xara v17. I also copied several pictures and widgets.

I just uploaded now and got the same results. The fonts are all blown up and crazy. I would have hoped the newer version was more stable in handling fonts and by copying and pasting from v17, any issues would not be carried over.

Please have a look at my site to see what I'm talking about: www.radiodrive.net I've also attached a screen shot of the home page. This is happening on every page.

I have spent all weekend - hours - on this and need to move on. Please, what can be done to help me?

Thank you!

Comments

Kevin-Gullickson wrote on 9/25/2022, 2:56 PM

NOTE: Looks like I was not able to attach a screen shot.

emmrecs wrote on 9/25/2022, 3:20 PM

@Kevin-Gullickson

Screenshots can be attached by clicking on the blue circle with the upward pointing arrow and navigating to where the file is saved.

With reference to your font problem I have opened your site in Chrome on my iPad and everything seems to display without difficulty. Can you first try forcing a refresh of your local cache (f5 or Ctrl+f5) and see whether that makes a difference? If not, please try again to attach your screenshot.

Jeff
Forum Moderator

Kevin-Gullickson wrote on 9/25/2022, 3:32 PM

Thank you Jeff!! I can't believe it was just that. I did refresh and cleared cookies, but got the same results. What you suggested worked perfectly! What a relief!! Thank you so much!!

Oddly, my iPhone using Safari is still goofed up. I will try to refresh that. Any thoughts there?

Thank you!

Kevin-Gullickson wrote on 9/25/2022, 3:53 PM

I searched on my phone using the google app, and it looks fine. I'll figure out the issue with the Safari browser on my iPhone.

Once again, Jeff, thank you so much! You have literally saved the day!!

emmrecs wrote on 9/26/2022, 4:26 AM

@Kevin-Gullickson

Glad to hear the problem is now resolved and thanks for the update.

Re: Safari. I'm not sure of the exact details but I know that browser has been known to cause problems recently on a variety of machines.

Jeff