Feedback about VIDEO PRO X15

CubeAce wrote on 6/13/2023, 3:47 AM

Hi.

This page on the main website seems to contradict information on system requirements on the main page.

Ray.

browj2 wrote on 6/21/2023, 9:49 AM

Hi,

New Zoom Feature - Scroll down to item 2 in this advert. It looks like it is zooming the Preview window which is something that we have always had.

"Zoom in with the mouse and use the tracker to work more precisely in the preview monitor and view details better."

I don't see anything about this in the manual and it's possible that it doesn't work - does it?.

What is meant by "tracker."

John CB

Jonathan-Weis wrote on 6/26/2023, 5:53 PM

moving the program window to another monitor can be a chore / spooky behavior. Export codec loads cpu & gpu vastly differently depending on codec chosen, AV1 vs MPEG4 vs HEVC. Still too much border/ wasted space around windows, which cuts into the timeline. Text is an improvement. no crashes, seems very stable. does act laggy and or glitchy at times when scrubbing timeline, I have a powerful system. 13900k intel cpu Asus pro art z790, samsung 980 drives, windows 11 w 64gb. edit: So editing 2.7 k or even 4k should not be a problem (but it is) . Despite any issues what matters is the final product. How does the export footage look ? Working with it in timeline proxy or not is one thing (poor image can be tolerated to some degree) but please show me something that looks good. I have played with all the settings on export and was just unimpressed. My old 1080 footage looks the same as the 4k stuff. The software cannot even handle 5k in the editor without proxy, reducing all the playback settings. + On a hunch I went to another program/editor just to see what things look like on this new hardware. Sadly I have to tell you guys. The only reason I will open X15 is to finish up some long time projects I have been working on. I suggest you guys take a look at your competition because things are just night & day. I really did not want to learn a new editor but the results have me no choice. Stability for x15 is great and a few times it recovered itself after locking up. In closing even my cpu runs 30 to 40 degrees cooler on the other software. 90f export, compared to 58f export. same footage, same export settings etc. Thanks guys its been fun but it's time for me to move on.

Felix-Wright wrote on 6/28/2023, 5:32 PM

It keeps crashing. I drag a video file to the timeline and within two seconds of playing it, the video monitor in the program goes black. Then the program crashes. I've sent the crashlog

SP. wrote on 6/28/2023, 6:42 PM

@Felix-Wright I don't think that sending a crash report will do anything.

Better open a technical support ticket. Click on the SUPPORT link at top of this page and then select your product. On the next page scroll down until you can click on Contact Support and create your ticket.

You can send technical support also your video file that crashes the program.

Bol wrote on 7/1/2023, 8:21 AM

@Felix-Wright

Hello Felix,

If you send an error message via a Magix program, you will never get a personal reply / feedback from it. However, such error messages are stored in a database, which Magix programmers can later analyse and improve their programmes.

What you could try is to reset Pro X15 to its default values. To do this, go to: File / Settings / Reset programme settings to default values. If this action does not solve your problem, send an e-mail to: infoservice@magix.net and explain your problem there.

Good luck,
Rob

Felix-Wright wrote on 7/1/2023, 8:39 AM

@Bol @SP. Thanks, guys. I uninstalled the program, reinstalled it, and now I no longer have issues with the program. Thanks again.

marcusdeman wrote on 7/4/2023, 3:28 PM

Bug? It appears the Social Media Vertical 9:16 Instagram Stories format does not work.

I started a new project with the Instagram movie profile and the export settings follow the vertical Instagram story ratio of 9:16 as set by the movie profile.

The video that is being processed has been shot in portrait mode. Windows Explorer states that width is 1080, height is 1920p.

Exported video's don't follow the 9:16 ratio but instead it is 1:1.

johnebaker wrote on 7/5/2023, 2:13 AM

@marcusdeman, @MAGIX_Redaktion, @browj2

Hi

. . . . Exported video's don't follow the 9:16 ratio but instead it is 1:1 . . . .

Confirmed for VPX 15 both h.264 and h.265 encoding formats. AVI exports and plays correctly.

MediaInfo also indicates AR and resolution is correct, players - Films & TV, Media player, VLC and Windows Media Player (Legacy) - are all interpreting the AR/resolution incorrectly

John EB
Forum Moderator

marion1802 wrote on 7/7/2023, 1:13 AM

Gibt es für MAc eine Prox 15 Version?

emmrecs wrote on 7/7/2023, 3:11 AM

@marion1802

No, sorry. VPX15 is Windows only.

Jeff
Forum Moderator

Daniel-Dziemieszonek wrote on 7/14/2023, 1:17 AM

Colleague @marcusdeman is right. After exporting to HEVC and uploading to YouTube, TikTok or Facebook, the video is distorted. Wrong aspect ratio. PotPlayer on PC plays correctly. Interesting.
I'm going back to the X13 version for now, export to HEVC works fine.

Weilburg-TV wrote on 7/15/2023, 7:46 AM

Habe gerade von X14 auf x15 umgerüstet.... alle Videos von unseren Sony TV Kameras die mit MTS Endung aufnehmen werden auf der Timeline nicht mehr optisch dargestellt.... ist für uns schlimm, da unsere Projekte eilig sind.... hat jemand eine Idee? i7 4770 - Grafik: Nvidia GTX 760 - Vielen Dank....

Weilburg-TV wrote on 7/15/2023, 7:47 AM

Englisch

I just upgraded from x14 to x15.... all videos from our Sony TV cameras that record with the MTS extension are no longer displayed optically on the timeline.... it's bad for us because our projects are in a hurry.... has someone an idea? i7 4770 - Graphics: Nvidia GTX 760 - Thank you....

Bol wrote on 7/15/2023, 8:57 AM

Hello @Weilburg-TV,

Deutsch

Soweit ich sehen kann, werden Ihre Nvidia GTX 760 Grafikkarte und Ihr 2013er Intel I7 4770 von Magix Video Pro X15 nicht mehr unterstützt. Siehe: MAGIX Video Pro X: Systemvoraussetzungen
Viel Erfolg!
Rob

Englisch

As far as I can see, your Nvidia GTX 760 graphics card and your 2013 Intel I7 4770 are no longer supported by Magix Video Pro X15. See: MAGIX Video Pro X system requirements

Good luck,
Rob

Weilburg-TV wrote on 7/15/2023, 9:02 AM

Danke für die INFO - habe die Grafikkarte ausgeschaltet und alles funktioniert wieder..... LG

Bol wrote on 7/15/2023, 9:08 AM

Viel Glück 👍👍👍, Rob

AAProds wrote on 7/15/2023, 9:24 AM

@Weilburg-TV

The only requirement is that you have 64bit Windows 10 or 11.

The rest are minimum recommendations. Given you were OK on VPX 14, I'll bet it's a bug.

I still run Movie Studio (similar recommendations as VPX) on an i5-750 (yes, THE original from 2011?) with no graphics card at all to speak of.

If it is intentional, then Magix needs a rocket for not stating the minimum component requirements.

I'd at least lodge a Support request. In the meantime, if nothing's changed, you can get your money back within 14 days of purchase, no questions asked.

browj2 wrote on 7/15/2023, 11:40 AM

@Weilburg-TV

Hi,

Try changing the parameters in Program Settings, Device Options tab for Import, Processing and Export to CPU. What other options are there?

John CB

Bol wrote on 7/15/2023, 4:42 PM

Hello @Weilburg-TV,

My answer was meant to get you started as soon as possible, so you can finish ongoing projects. Later, you can always decide whether you want to keep Pro X15 or not. Whether it makes sense to apply for support seems unnecessary, as your PC is more than five years old. A computer does last more than 10 years, but the economic lifespan of a PC is between three and five years. As far as I can find out, you cannot upgrade your PC to Windows 10 version 22H2 or Windows 11 version 22H2. However, I did find out that your GeForce GTX 760 graphics card is still supported by Nvidia. Microsoft does not automatically update these graphics cards. Check if you have the latest drivers installed for this? See: https://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

You could check if your Intel drivers are still up to date. See: https://www.intel.com/content/www/us/en/support.html

Good luck,
Rob

AAProds wrote on 7/15/2023, 9:50 PM

@Bol @Weilburg-TV

Whether it makes sense to apply for support seems unnecessary, as your PC is more than five years old. A computer does last more than 10 years, but the economic lifespan of a PC is between three and five years.

Sorry to keep on about this, but I can't agree. A computer will last as long as it serves it's purpose. Just because a computer is 5yo does not invalidate contacting Support (I'm sure they won't come back and say "you need a new computer, otherwise we're not going to help you").

Wellburg's VPX 14 ran fine, by the sounds of it. I see no reason in the "recommendations" why 15 wouldn't also, especially given the very first statement on the Magix site:

All MAGIX programs are developed with user-friendliness in mind so that all the basic features run smoothly and can be fully controlled, even on low-performance computers.

Weilburg-TV wrote on 7/16/2023, 2:17 AM

Many thanks for your nice comment. I've been a Magix Video user for 2 decades - so far backwards compatibility has always been guaranteed... I won't be buying a new PC. I simply switched off the old Nvidia graphics card in the settings - now everything works again. Thanks very much!

Nalmcruto wrote on 7/29/2023, 4:39 AM

I don't see that VPX15 contains Newblue TotalFX Magix Edition. This seems like a significant downgrade compared with VPX14.

marcusdeman wrote on 8/15/2023, 6:58 AM

@marcusdeman, @MAGIX_Redaktion, @browj2

Hi

. . . . Exported video's don't follow the 9:16 ratio but instead it is 1:1 . . . .

Confirmed for VPX 15 both h.264 and h.265 encoding formats. AVI exports and plays correctly.

MediaInfo also indicates AR and resolution is correct, players - Films & TV, Media player, VLC and Windows Media Player (Legacy) - are all interpreting the AR/resolution incorrectly

John EB
Forum Moderator

What is the latest status on VPX15 in regards to the instagram / portrait mode export of mp4 video's?