Comments

johnebaker wrote on 8/23/2020, 9:52 AM

@Joe-Madden

Hi

. . . . Failed to setup bitmap for rendering. The requested bitmap my be too big . . . .

This error can be caused by an object - image, rectangle, shape,text box, placeholder etc - on a page being having position values which make it extremely large.

Start checking the objects on main site pages first, then the Mobile pages if you have them.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Joe-Madden wrote on 8/23/2020, 5:27 PM

Thanks for getting back to me. I'll check both out tomorrow. Can you advise further on the position values please

I'm not sure what you mean about them being extremely large, is there a way to check how large something is on each page?

 

johnebaker wrote on 8/24/2020, 11:10 AM

@Joe-Madden

Hi

. . . . I'm not sure what you mean about them being extremely large, is there a way to check how large something is on each page? . . . .

Ideally nothing should have values for width and/or height and horizontal and/or vertical position that are outside the web page width dimensions and height dimension if this is also fixed.

A typical excessive value would be caused by the initial value not being deleted before typing a new one, eg if an object was placed at 100, 100 and you wanted to move it to 200,100 but did not clear the values before typing in new ones, the position may become 100200, 100.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Joe-Madden wrote on 8/24/2020, 11:55 AM

Hi John,

Thanks again for getting back to me.

I made a copy of the website and I went through deleting each page (and its mobile variant) until it worked ok without the error message, when I found the culprit (page) I went back to the original website site and deleted that page, then created a new one.

It all works fine now.

Thanks once again for taking the time to assist me with this matter.👍

johnebaker wrote on 8/25/2020, 6:31 AM

@Joe-Madden

Hi

Thanks for the feedback.

Pleased to hear it is now working properly.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.