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emmrecs wrote on 10/12/2022, 3:51 AM

@gramp

Welcome to the Magix user to user forums.

The MS 2023 Help files should launch in your default web browser; clearly, for you they do not! So, do you have a default browser set up?

They are actually located, assuming you chose the default locations for the program installation, at C:\Program Files\MAGIX\Movie Studio 2023 your edition name\Help\EN. If you navigate there and click on "Default.htm", do you then open the Help screen?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

gramp wrote on 10/12/2022, 6:34 PM

@emmers

Jeff. Thanks for the prompt reply! I was ale to open the help screen by the method you proposed, but then I was also able to do this from within the program. Go figure! If it happens again I'll try and identify the conditions that generate the help error.

emmrecs wrote on 10/13/2022, 3:39 AM

@gramp

Glad to hear that worked for you!

I suspect that by opening the files from the specified folder, somehow MS "learned" where they were.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

CubeAce wrote on 10/13/2022, 3:44 AM

@emmrecs @gramp

Hi Jeff.

If you wish to change the web browser the program opens with, (mine used to open with MS Edge) you can also change it to whatever browser you prefer by opening from the same location you pointed to but use 'Open with' and select your preferred web browser. The program does indeed seem to remember.

Ray.

Last changed by CubeAce on 10/13/2022, 3:44 AM, changed a total of 1 times.

 

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