Export GPU acceleration issues

gsl wrote on 8/17/2021, 3:16 PM

Hello. I'm using Photostory Deluxe 2022 and when I try to export 4K (haven't tried lower resolution yet) using GPU acceleration the program renders 1 second, stops and produces a blank error message. When I try the Explore setting under the Advance tab the program crashes. Photostory 2022 renders just fine using the Software setting (as it did using 2021). I'm running:

Win 10 Home 64 bits
AMD Ryzen 9 3900XT Processor w. 32 GB
NVDIA GeForce RTX 2060 Super

Is anyone aware if there a bug in the program?

Thanks.

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