Every couple of days all of my loops vanish and they won't re-download

Greg-Howard wrote on 3/28/2021, 2:34 PM

So I got the latest update and it destroyed all of my content. First Strike. Then after a couple of days I opened the software and all of a sudden ALL of my loops are gone, no update, nothing, just f***ing gone. And when I try to redownload them, it says 100% complete but there is NOTHING there. This software IS SO BUGGY. Why do I have to redownload things every 3 days? Why do they not work when I do? At this point, this software is completely USELESS and the level of incompetence involved here is STAGGERING.

Comments

Greg-Howard wrote on 3/28/2021, 2:35 PM

Oh and since there is NO WAY to contact support directly in this infernal website, I guess I will just have to sit here and ponder WHY I SPENT ANY MONEY ON THIS *** PROGRAM.

SP. wrote on 3/28/2021, 2:39 PM

@Greg-Howard Try opening the program settings and click on the button to clean up the store. That will delete old cached data which can cause problems after an update.