I just recently started using version 17, I formerly used version 14, but upgraded recently because I loved 14. But I am having nothing but problems with 17. I started work on a family vacation video, but now all I get is a quicktime.qts error.
This is the error message I get...
A serious program error has occurred.
Error in module "QuickTime.qts" (Load address: 0x69f10000)
to address Ox69f3df58
Exception 0xc0000005 "ACCESS_VIOLATION"
Can somebody please tell me what is going on?
I have a relatively new Win 7 computer. I fit all the technical requirements for the software. I am using a Kodak Easyshare Camera that create .mov files. I am importing these .mov files in Magix.