Error message when trying to burn dvd using PhotoStory on DVD MX

dina-riddle wrote on 5/19/2017, 4:33 AM

I was able to create my slideshow (and I have made several in the past with this software) and when I get to the point of needing to burn it to a DVD, the software will not let me. I get the following message "Unfortunately, the function "MPEG-2' is not available due to licensing conditions." What does this mean? I have made several DVDs in the past in the same way, just on different computers. I need my DVD for my son's graduation party TOMORROW!

Comments

emmrecs wrote on 5/19/2017, 6:19 AM

Hi.

The message means that, on the current computer, the MPEG 2 codec has not been activated. Having used it before on other computers is not relevant to your current computer.

Do you have any option to check for additional downloads? That should allow you to activate the necessary codec.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam