Error message: "ShopManager Cache Db error: DriverNotAvailable"

Josh-Terry wrote on 10/3/2022, 10:18 PM

I've just updated my version of Music Maker Premium recently, which I've had since the 2021 version, and now I receive this message upon opening that says "ShopManager Cache Db error: DriverNotAvailable." The program will run, now as the free version and NOT THE PREMIUM VERSION LIKE I BOUGHT, but the shop never loads while the program is running. I've tried deleting the old program files, resetting the store, resetting the program, etc.

Nothing.

I've run into this problem with the previous version before and all I did was uninstall, reinstall, and delete the old program files and the problem was solved. I tried the same method this time, and now I'm stuck with a free version despite PAYING FOR PREMIUM and I get an error message every time I run MMP.

Any solutions would be greatly appreciated. Thanks.

Comments

johnebaker wrote on 10/4/2022, 2:10 AM

@Josh-Terry

Hi

See this comment.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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Josh-Terry wrote on 10/4/2022, 5:15 PM

Okay. So I've uninstalled it, deleted all of the files, reinstalled it and removed the old files and the error message is gone. But now, I have a new problem; I can't log in to my account through Music Maker AT ALL! Every time I click on any button or link that says "Click here to login to your account," "Login," etc., IT DOESN'T RESPOND. Do I NEED to pay for an updated version of MMP in order to get it working again? What's going on? Any help would be greatly appreciated. Thanks in advance.

Josh-Terry wrote on 10/4/2022, 10:40 PM

Update: It's WORKING! I don't know exactly how I got it to FINALLY work, but it's working again. Thank goodness. I know that I uninstalled the program, deleted ALL of the old files after uninstallation, reinstalled it, updated it, deleted the old version of the files, opened the program, and I was able to sign in to my account through Music Maker. After about a minute, the Soundloops and Plugins started to download and it was recognized as the Premium edition. Everything works! I appreciate all of the help along the way, and hopefully this won't happen again but at least I have some idea what to do if it does. Thank you all very much.