Error on boot up 0XC000005 (Musicstudio_x64exe)
I tried reinstalling the software but the same message comes up ?
Hi and welcome to the forum.
We need more information:
Computer specification, Windows version, and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.
Are the graphics card drivers up to date?
What is the full error message? There should be more information in it telling us what the faulting module is a screenshot of the message dialog would help.
John EB
Forum Moderator
The computer is an MSI
Device name MSI
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.20 GHz
Installed RAM 16,0 GB (15,8 GB usable)
Device ID F4CF00A9-292E-4304-AF09-221DF887A2E8
Product ID 00325-81109-73164-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Home
Version 20H2
Installed on 12/03/2021
OS build 19042.1415
Experience Windows Feature Experience Pack 120.2212.3920.0
Full error message is Error: 0XC000005 (Musicstudio_x64exe)
The instruction at 0x0000000141F0170 referenced memory at 0x0000000000000230. The memory could not be read.
Please restart the program to enable all the functions.
Hi
I have moved your topic to the correct section of the forum so the Music Studio experts can see the issue you are having.
The error is a Windows error message and may be an issue with the Windows installation.
As a first step run System File Checker (SFC), as follows:
In the search box on the taskbar, type command prompt, right-click Command Prompt, then select Run as administrator, Yes.
At the command prompt, type sfc /scannow - note the space between sfc and the / . The scan will l take a few minutes.
If SFC finds corrupted files and replaces them, restart your PC and check if the issue is still there.
John EB
thanks I am doing it :)