Error in Module while editing

ryu292 wrote on 7/7/2010, 7:43 PM

I just purchased the product today and was testing out the audio cleaning capabilities. However, when I attempt to use the DeNoiser for one of my AVCHD clips it immediately gives me the following error message:
Error in Module "samsig.dll" (load address: 0x0ba40000) to address 0x0badfc38 Exception 0xc000001d "ILLEGAL_INSTRUCTION"

My computer specs are as follows:
MB - ECS 945GCT-M/1333
CPU - Intel Pentium E5200 Dual Core
RAM - 2GB DDR2
Vid Card - GeForce 8400GS 512MB DDR2 RAM
HDD - 3 (main 80GB, data: 500GB and 1TB)

Any assistance would be greatly appreciated!

Comments

ShadowDancer wrote on 7/8/2010, 4:16 AM

you will most probably need to contact magix support. they can then send you some checking software.

you might want to make sure though that your soundcard drivers are up to date.

ryu292 wrote on 7/23/2010, 1:20 PM

Problem solved. I upgraded my computer to a new motherboard, AMD Quad Core and 4GB DDR3 memory and did a fresh install of Windows 7. Sad that I had to go this route. The sound card was not the issue as I had no issues with Sony Vegas Platinum 9 version. That program worked flawlessly under my previous build.