Error code: CopyToAdapter keeps popping up. I can't find a fix.

Tony-Rapisarda wrote on 9/5/2024, 5:00 PM

Every time I try to export my 11:51 minute video, it fails when it comes to the first short video. The video is an MP4 file, just like all of my other files and videos, and it keeps saying: "Error: copytoadapter" whenever it comes to that video in the export process. I keep trying to export the video as an MP4 file and it never works. I've deleted and replaced the video multiple times, and still nothing works. Any ideas how to fix this?

Comments

AAProds wrote on 9/5/2024, 9:19 PM

@Tony-Rapisarda

Hello Tony, could you please advise exactly what version of Movie Studio you have. You can get that from Help>About.

johnebaker wrote on 9/6/2024, 1:39 AM

@Tony-Rapisarda

In addition to @AAProds request 'exactly what version of Movie Studio'

Your signature states:

. . . . Video deluxe plus, 2023 Suite - 2024 Suite . . . .

You should not have both versions installed, if you updated from VDL 2023 to VDL 2024 then the 2023 version would be replaced by VDL 2024.

There are several possible causes for the issue you are having depending on any error code(s) you are getting with the error message.

What video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse the first clip causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

Also try the following:

. . . . Audio Card: NexiGo N60 FHD Webcam Audio . . . .

Unplug the web cam and repeat the exporting of the project.
Temporarily disable your Antivirus Folder/Realtime protection and export again.
Check the Windows reliability monitor for any logged issues with VDL, see this short tutorial and post any VDL error message with error code.
Check the Windows installation for a failed update/corrupt file issue - see this tutorial.

John EB
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Tony-Rapisarda wrote on 9/6/2024, 10:45 PM

@johnebaker @AAProds The movie studio I bought was the 2023 version, however it tells me a bunch of information from the 2024 suit and I think I have some of it's features and updates to.

I seem to have found the issue to be that I had to disconnect the audio from the video, and make different tracks for both of them. So sorry for the use of your time.

AAProds wrote on 9/6/2024, 11:18 PM

@Tony-Rapisarda

No problem Tony, we're here to help. 👍

johnebaker wrote on 9/7/2024, 1:39 AM

@Tony-Rapisarda

Hi Tony

As @AAProds has commented - 'no problem we're here to help'.

. . . . seem to have found the issue to be that I had to disconnect the audio from the video, and make different tracks for both of them. . . .

I am curious as to why this is necessary, one reason may be that the encoding formats, for the video and audio are not a ' normal combination' for the video file format, can you use MediaInfo to analyse the video file and post the results.

John EB