Error Code -6

NicR wrote on 3/3/2021, 1:43 AM

Hi,

 

I have just updated my pc to windows 10 and it has now stopped my XARA EXTREME V5 from working, giving me an error code 6. I have been using XAR since 1998 (yes can you believe it).

I tried to download the trial version which exists now alongside my actual paid for version hoping it would pick up my serial from the registry or something.

I do not have access to my serial number (the disc packaging is long gone)

How can I fix this .. or who do I contact to get my replacement serial number please.

thanks

Nic

Comments

SP. wrote on 3/3/2021, 1:50 AM

@NicR 

You can log into your customer account at Magix.com. Just log in with your mail and password and check under "My Products" if your serial number is listed there.

In case it is not, you should contact Xara or Magix depending where you bought it. The mail for the registration service of Magix is infoservice@magix.net.

Of course, this won't help you to make version 5 run under Windows 10. It wasn't developed to run under Windows 10. So it is likely that you need to upgrade to the newest version or use an older operating system.

johnebaker wrote on 3/3/2021, 5:40 AM

@NicR

Hi

. . . . updated my pc to windows 10 and it has now stopped my XARA EXTREME V5 from working . . . .

Xara Extreme v5 is not compatible with Windows 10.

. . . . I tried to download the trial version which exists now alongside my actual paid for version hoping it would pick up my serial from the registry or something. . . . .

Where did you download it from? There is no trial version of Xara Extreme available from Xara - they were offering v5 for free in 2013.

It may be time to upgrade to a Windows 10 compatible program - eg Xara Photo & Graphic Designer.

John EB
Forum Moderator

 

 

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NicR wrote on 3/3/2021, 6:14 AM

Hi - I have had the boxed edition for many years ... I have now got the serial from my registry. However it doesn't work on the 5 PRO version. I need a download link for the 5 (non pro) so I can reinstall it on another machine. Might such a download location be available? thanks, Nic

emmrecs wrote on 3/3/2021, 8:52 AM

@NicR

Please re-read carefully the reply from @johnebaker directly above yours: v5 was offered free in 2013; and it is not compatible with Win 10. I know the mention there was about a different variant of version 5 but the same "problems" are almost 100% certain to be encountered in V5 Pro.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam