Hello,
I have just installed Movie Studio Platinum 2023. I installed the program from the DVD, and I am running the latest version of Windows 11. Upon trying to open one of my old Movie Studio 15 projects, I got a message that I had to download the mp4 codec. However, when I tried to download it, it gave me error code -24. I installed Movie Studio Platinum 2023 with a different email address than I installed 15 with, as I no longer have access to the old one and did not think it would cause any issues. I checked my serial number's status, and my email is the only one it is activated on. How can I fix this?
Error code -24?
bebjanmnin
wrote on 12/3/2022, 9:49 PM