Greetings, I used the free trial for 2 days and it worked great, I could add files trim clips, and use effects to fix video
all except I could not burn a short 3-minute clip to a DVD burner.
Paid for the full version and went to the Magix site and paid for the license and registered the software at that site to my email
I Create a new project and click ok
Then I click to open a regular mp4 file (short birthday clip from sony handy cam)
(it used to say match frame rates and I would click yes but don't get to that part )
After I click open file MP4 Then the program has a popup that says It needs access to a file with mpeg4 codec would you like to activate codec for free
Click activate online or cancel I choose to activate online
says please wait then comes up and says the serial number has already been registered to another email address -code 24
I paid for the license and registered it to my email account (in the center screen of Magix movie studio where it says computer then
media folders it shows my email address that I registered Magix too
Then click ok
Then it says the file format (of my son's birthday party mp4) can't be read (I can open it in VLC and others)
please make sure the drive is not full or write protected
if you don't have the right to read or write from this path please contact the administrator
Hp 15 inch laptop
Over 400GB free on drive space
16 GB of RAMM
K-lite HVEC codes were purchased at the windows store for $.99
Magix movie studio 2023
version 22.0.3.167(udp3)
registered version
Thank you for taking a look at my problem sincerely June